FAQ's

Academic Results

Where do I get Information about cross credits and recognition of prior learning?

Each programme will have a schedule of standard cross-credits for each of its courses. Please see the Faculty for this information.

I have not received my result notice - can I get another one?

Please email the Central Academic Records Office on records@cpit.ac.nz

I was ill and missed my exam - what can I do?

Students who have missed an assessment, or for whom the assessment (e.g. an exam) was completed under impaired performance, are entitled to apply for an aegrotat (special consideration).

Forms are available at the Central Academic Records Office in the Rakaia Centre, at each Faculty office, and from the Secretary, Academic Board. Applications must be received at CPIT within 7 calendar days of the assessment.

Where is graduation held?

See Graduation section of the CPIT website.

What happens if I cannot get to the graduation ceremony?

If you are unable to attend the graduation ceremony, please tick the appropriate box on the graduation form, and we will either hold your qualification for you to collect after the ceremony, or we will mail it out after the ceremony.

If you have already advised us on the graduation forms that you will attend, please contact us on records@cpit.ac.nz so we can amend our records. Your qualification will be either held for you to collect after the ceremony or mailed out after the graduation ceremony.

What is the NZQA number?

NZQA requires all students studying unit standards to register on their database. Students are issued with a unique Record of Learning number. All units completed are then recorded against the students record on NZQA's database (on payment of credit charges).

Can I view my results on-line?

Yes, your results can be viewed using Jasper Online

Car Parking

Where can I park?

CPIT operates a small number of car parks in and around the campuses. As there are limited numbers of parking spaces available, it is strongly encouraged to consider an alternative means of transport.

These parks can only be used whilst attending classes or study.

There are number of Student, Staff and Mixed Car Parks - these are indicated on the Site Map

Staff and students must not use each other's car parks.

What is Pay and Display Parking?

All car parks are Pay and Display and costs are displayed at each of the machines. To use any of the car parks you are required to display a current Parking Authority sticker. This sticker is to be displayed on the front windscreen, just above the vehicle registration label. These stickers can be obtained from Security or on presentation of your ID card or when paying your tuition fees at Enrolments Counter.

Please ensure that the current pay and display receipt is correctly displayed on the dashboard so that the date/time and location can be read easily from the outside of the vehicle.

General rules for pay and display parking:

In what circumstances will my vehicle be towed away?

Vehicles have been towed away for the following reasons:

  1. Non payment or expired parking fees.
  2. Parking areas not designated for parking, including grass/gardens and driveways.
  3. Not displaying or incorrectly displaying parking fees.
  4. Parking in reserved/private parking areas, disability parks and childcare P10 parks.
  5. Parking on broken yellow lines or hashed lines.
  6. Blocking vehicles in.
  7. Speeding (maximum speed limit is 10 kph).

Is disability parking available?

Yes. These parks are located in several areas in CPIT; authorised disability cards must be displayed when using these parks. Please enquire about their use when you enrol or start classes.

Are there reserved or private parks?

Yes, these are leased to individuals and cannot be used of general parking by students or staff.

CPIT ID Card

What is a CPIT ID Card?

A CPIT card is your student identification card and will be issued on request, to each student upon full payment of tuition fees. The card is valid for the year in which it was issued and has:

How do I get a Student ID Card?

You may obtain an ID card in the following ways:

NOTE: students paying by loan will be issued with a card once advice is received from Studylink that their application has been approved. This may delay the production of your card at the start of the year, so its suggested you apply early for your student loan.

Benefits of CPIT ID Card

How do I get a replacement Card?

If you need your card replaced, please inform the staff at Security in the Rakaia Centre.
Your old card will be cancelled and a replacement card issued. There is a cost of $15 for any replacement card(s).

After hour access using CPIT ID Card

There are computer suites in the Rakaia Centre which will be available for 24 hour drop-in access. If you wish to have access to these computers you need to take your Card to the Security Office. Your card will be validated and encoded with a personalised identification number (PIN).
The Security Office is located next to the Enrolments counter in the Rakaia Centre.
Telephone: 03 940 8076

Personal Information Statement re ID Card

In producing your card, Christchurch Polytechnic Institute of Technology uses the personal information provided by you and held on our student records system JASPER, together with a scanned image captured in your presence or from an image provided by you.

Your Card will display your ID number, your name, your image, and your status as staff, student or other (e.g. council member).

The purpose of the Card is to provide a portable ID for identification and security management, to allow you authorised access to Christchurch Polytechnic Institute of Technology facilities and services, and to give you access to some external benefits.

Your personal information - including your scanned image - will be stored electronically and may be used to compile lists and directories for internal use within the institution as a whole or at divisional, faculty, school, course or class level. Some stored information will be transferred to the CPSA for membership purposes.

Credit Recognition

I am applying for admission to a programme but I feel that I have covered the content of at least one of the courses already.What should I do?

If you have previous experience, or have completed the same or a similar course elsewhere, you may be eligible for credit recognition. CPIT uses three types of credit recognition:

Recognition of prior learning - this takes your experience as well as learning into account.

Cross credit - this looks at the course you have done previously and compares it to the one you are interested in doing. If it is at least 80% the same, a cross credit may be granted.

Credit transfer - this is when you have done exactly the same course at another institution. Examples are unit standards or New Zealand Diploma in Business papers.

Standard charges apply for the credit recognition processes. Depending on the outcome being credited, you may also have to pay related external charges, e.g. NZQA credit fees, NZQA Registration fee.

If you think you are eligible to apply for one of these, please contact the Faculty to arrange a meeting with the Programme Leader.

Enrolments

What does 'status' mean?

This shows the status of your enrolment in that course. The following status codes are used:

ENR You are Enrolled and have paid.
PRE LOAN You have indicated and actioned payment through StudyLink.
PRE IB You have indicated payment by internet banking.
PRE MDA You have made payment but we are waiting for identification documents or a signed Registration/Enrolment Form.
WLT You are Waitlisted- you are awaiting a place to become available.
INT You have expressed an interest in the class but are not holding a place.
NRQ Not Required - You have cancelled your interest in the class.
WDA Your Withdrawal is in Progress.
WDC Your Withdrawal is Complete.
XFI You are Transferring into this Class.
XFO You are Transferring Out of this Class.
XFC Your Transfer out of this Class is complete.
CCA This class is being cancelled.
CRC This class has been cancelled.

What happens if the course I want is full?

In most cases you will be invited to add your name to a waitlist, and will be contacted if a space becomes available in the course.

What is a Programme?

A programme is a recognised path of study, which generally leads to a formal qualification. Programmes are made up of courses, some of which may be compulsory in order to gain the qualification.
Each programme has a code which identifies it to CPIT and to the Ministry of Education.
They are made up of two letters and up to four numbers-
e.g. CH3740 Bachelor of Business Computing

CH identifies it as a CPIT Programme. 3740 is the number allocated by the MOE.

Some national qualifications have the prefix ND National Diploma or NC National Certificate.

What is a Course?

A course or paper is an individual unit of study. Courses vary in length, but most have an award at the end of them (for instance you may receive NZQA unit standards, or credits towards a certificate, degree or diploma).
Some courses may be compulsory and must be passed to achieve a particular qualification.

The course code is made up of several elements to help identify which course you are enrolled in.
e.g.
FTNU 500-02A Assessed (CO) Nutrition
The first 4 letters are an abbreviated descriptor for the course.
The 3 Numbers are often related to the level of the course of paper.
02 indicates this was a 2002 occurrence.
Assessed or non Assessed refers to exams/tests. Location (CO = main site, Coventry Street)
Nutrition is the title of the course.

Can I enrol in a course after it has started?

In some cases it is possible to commence study after the date of the course. If you are interested in a course, which has already started, let us know and we can consider your request.

What are STAR Courses?

These are special classes, which are run for secondary school students. These are not open to the general public.

What is an Occurrence?

A course may be run on a number of different occasions throughout the year. Each occasion is called an occurrence. The occurrence is shown by the letter at the end of the course code. (i.e. FTSP500-O2A - A is the Occurrence Code)

What does restricted and open entry mean?

Most full time and some part-time courses have an application form. If the course or programme is a "restricted" entry course, you will need to complete an application form. (Press Apply next to the programme details to download a form). These forms are used to check if you have all the necessary entry requirements to join the course or programme. You may be asked to provide evidence of previous qualifications, provide a portfolio of work or attend an interview. "Open" entry courses are available to everyone over the age of 16 years.

What is IELTS or TOEFL?

Most CPIT mainstream programmes have English language requirements. (This does not apply to ISEL, or ESOL courses).
IELTS and TOEFL are both examinations which calculate a student's proficiency in the English language. Students are expected to meet the required standard before being accepted onto a programme or course.

Fees, Charges and Payments

How do I pay my fees?

You can pay fees by the following methods:

Do I have to pay for the full year now or can I pay by semester?

Fees can be paid each semester, however your place cannot be guaranteed in any unpaid courses.

Payment of your full fees at the start of the year will prevent you having to reapply for student loans and allowances at a later date.

See our terms and conditions for details on withdrawals and refunds.

What is the late enrolment fee?

Students who have not paid their enrolment fees by the start date of their course will be liable for a late enrolment administration charge. This will be pro-rated, based on your EFTS total, up to a maximum of $45 per EFTS.

What is the difference between domestic and international fees?

New Zealand citizens and permanent residents are eligible to study in New Zealand and be classed as domestic students. The Institute is able to claim Ministry of Education subsidies for all New Zealand domestic students, which is reflected in the price you pay for your course.

If you are not a New Zealand citizen or permanent resident, or have not supplied the required evidence to confirm your New Zealand citizenship or permanent residence, you will be considered an international or foreign student, and will be liable to pay full cost tuition fees.

What is an EFTS?

Equivalent Full Time Student (EFTS) is the unit by which tertiary enrolments and funding is calculated. A full time, full year student is considered as undertaking a 1.0 EFTS enrolment.

The number of EFTS a student is enrolled in are used by the Ministry of Education to determine what information and evidence that student is required to produce. It is also used to calculate what funding CPIT will receive for each student.

Can I pay the domestic fee rate whilst I wait for my New Zealand residency to be granted?

CPIT must confirm your identity and citizenship before your enrolment can be confirmed. Until your permanent residency application is processed, you will be considered an International student and must pay the full cost tuition fees. If you have lodged a PR application and are applying to enrol at CPIT in the near future you can contact CPIT at info@cpit.ac.nz to discuss the best way to proceed.

What are student allowance and loans?

A Student Allowance is a Government grant designed to help towards living expenses while you are studying full time. Contact StudyLink to discuss your eligibility. Student Allowances are not approved until a student has a paid enrolment at CPIT. If paying by loan it is recommended that students enrol early and lodge their loan applications with StudyLink so that their allowances are not delayed.

The Student Loan Scheme allows you to borrow money to help finance your studies. To be eligible for a Student Loan you need to be studying full time for 12 weeks or more or studying part-time with an equivalent full-time study value (EFTs) of 0.3 EFTs or more. A $50 administration fee is charged by StudyLink.

Will there be course related costs?

If you are intending to pay for course related costs by student loan you will need to provide evidence of what this money is required for. A summary of course related costs per programme can be obtained from your faculty administration office, or the Enrolments Desk in the Rakaia Centre.

How do I apply for a Student Allowance or Student Loan?

Contact www.studylink.govt.nz or visit the StudyLink staff who will be based on campus, in the Rakaia Centre, at peak enrolment times.

Students who have been adjudged bankrupt are not eligible for a student loan.

Apply now for your Student Allowance or Student Loan even if your enrolment has not been confirmed. This will avoid processing delays.

Do I have to pay for my course now?

In order to secure your place in the course of your choice, you must either pay or make arrangements to pay (by student loan, TIA or corporate enrolment).

You must pay or make arrangements to pay for your course/s before the start date of your course. Failure to do so will incur a late enrolment fee of up to $45.

Attendance at any CPIT course will be deemed to be your acceptance of the liability for all fees and charges associated with the course, and you will be invoiced for such fees, plus an invoicing charge.

Identity/Citizenship/Permanent Residency

Why do I have to provide proof of my identity?

It is a requirement of the Ministry of Education (MOE) that we confirm the identity of all students attending our Institute. You will be asked to provide your identity documents when you first enrol at CPIT. Details of your identity will be validated on our student administration system, and you should therefore not be required to produce your ID documents for subsequent enrolments.

Please note that the MOE will not fund students who have not supplied the correct ID documents, therefore we may have to charge students full fees if we do not receive this information.

Proof of identity is required for all students including international and distance delivery students.

What ID documents do I have to provide?

If you are enrolled in a non-assessed course or if your total enrolments for the whole year are less than 0.03 EFTS (approximately 40 hours or less of study) you can prove your identity by producing one of the following:

If your total enrolments will be more than 0.03 EFTS, or if you are a New Zealand permanent resident you will be required to produce one of the following:

Why do you need to see my passport?

If you were not born in New Zealand (or the Pacific Islands named above), we need to see your passport to confirm your eligibility to study in New Zealand, and receive tuition at the domestic fee rate.

If you are a permanent resident and you leave New Zealand during your course, we may need to see your passport again to check your immigration status.

What will happen if I do not provide proof of identity?

If we do not receive proof of your identity we will be unable to claim MOE subsidy for your course/s. As a result, you will be deemed to have foreign student status and may be liable for full-cost tuition fees.

CPIT will withhold academic results for students who have not provided identification documentation as required, until such time as copies of the relevant documentation are received.

What evidence is needed to prove refugee status?

To prove you have been granted refugee status you will be required to provide your certificate of identity and a letter from either New Zealand Immigration, UNHCR, or the Refugee and Migrant Service confirming your refugee status.

What is a verified copy?

A verified copy is a photocopy of the original document, which has been certified as a true copy by a Justice of the Peace, Solicitor or Notary Public.

Alternatively you can bring or send original documents to:

Enrolments
Rakaia Centre (PO Box 540)
Madras Street
Christchurch

where our staff will verify your documents and take a copy for our files. See the "contact us" page for opening times.

I have already given my identity documents to Studylink

Unfortunately we are unable to access any identity documents, which you have supplied to Studylink for your loans and allowances, therefore we have to request that you supply CPIT with your identity documents as well.

What is a preferred name?

If you prefer to be known by a name, which is not your legal name and can supply proof that you use this name (e.g. bank account details), we will record your preferred name on our system. You will be required to complete a CPIT declaration. This declaration cannot be used for any other purpose.

In all cases your legal documented name must be used for academic records, although your preferred names will also be shown.

Note: For any loan/allowance applications: DWI (WINZ) will use your legal name.

Password Problems

I am an existing student and I've forgotten my password

Go to www.cpit.ac.nz/enrolment/password.asp and provide certain information to verify your identity. CPIT will advise you by email.

Personal Information and the Privacy Principles

  1. CPIT collects and keeps personal information about every person who registers and enrols as a student. The Privacy Act 1993 protects the information you give the Institute and sets out the ways in which it is collected, stored, used and disclosed to other parties. CPIT takes its obligations seriously and has policy and procedures which reflect the Twelve Information Privacy Principles.
  2. CPIT collects this information from you so that you can be provided with information about courses, registered, enrolled, paid any loans or allowances to which you may be entitled, entered for examinations, have your attendance, progress and results recorded, or be identified or contacted by us. This information is also used by us to develop and market programmes, courses and facilities in ways consistent with our Guiding Philosophy – Kaupapa.
  3. The information is also collected so that we can meet our statutory obligations as a provider of tertiary education; that is to meet the requirements of the Education Act, the Public Finance Act, the Inland Revenue Act and other legislation.
  4. We may disclose personal information to other education agencies, such as the Tertiary Education Commission, Ministry of Education, StudyLink, the NZ Qualifications Authority, Industry Training Organisations, and other tertiary education organisations and to Government agencies such as the NZ Police, Department for Courts, the NZ Immigration Service, Work & Income New Zealand, Inland Revenue Department, and the Accident Compensation Corporation. Information will also be disclosed to the Christchurch Polytechnic Students’ Association to assist in compiling its membership register. We may also disclose personal information to other agencies which demonstrate a statutory right to obtain it.
  5. The fact that you are currently enrolled in a programme or course or not may be disclosed to other third parties.
  6. Some information may be held in our archives for audit purposes and to enable us to provide you with evidence of your enrolment and achievements in years to come. This information is stored even if you are not currently enrolled.
  7. We will allocate to you a student ID number which will be used as a reference on CPIT documents and correspondence. The Ministry of Education will allocate to you a unique National Student Index number. 
  8. For identification and security purposes, your name, enrolment data and your photograph will be stored on our database. Your photograph may be supplied to staff for identification and security purposes.
  9. You must provide the information requested. Failure to do so may result in refusal of your enrolment. You also have an obligation to advise us if/when there is a change to any of the information you have provided especially your contact address and phone numbers.
  10. Under the Privacy Principles you have the right of access to all personal information we hold about you. You also have a right to ask CPIT to correct any information which is inaccurate or misleading. You can exercise those rights by contacting the CPIT Privacy Officer; email: privacy@cpit.ac.nz

Registration and Personal Details

Why do I have to answer so many questions?

When you enrol at a tertiary institution for the first time, we are required to collect a range of information which is sent through to Ministry of Education. This includes details of your education to date, your last secondary school and your occupation in the October prior to the start of your course. The Ministry use this information for planning and reporting purposes, and it is a condition of our funding that it is collected.

Addresses - what are they all used for?

We need to have a up-to-date contact address for you. If we do not, we may have problems with:

You are able to enter: home address, work address, term address (if you live somewhere different whilst studying at CPIT) and emergency contact details. Please keep your contact details up to date throughout your studies.

You are able to amend your address details on-line by logging into Jasper web. Alternatively you can telephone 03 940 8000 or 0800 242 476, or email info@cpit.ac.nz.

We ask you to identify your preferred method of contact (address, phone, fax etc) and will endeavour to use this method whilst contacting you.

Disabilities - why do you need this?

Students who identify as having a disability on the enrolment form will be contacted by the Inclusive Education Coordinator shortly after enrolment. This will ensure that she is aware of your presence at the Institute and will contact you to discuss support strategies.

English language requirements

CPIT welcomes applications from students from non-English speaking backgrounds and has put in place English Language Requirements to help you make correct choices and to ensure you have a level of English appropriate to the content and purpose of your chosen course or programme.

The requirements apply to all full time and part time programmes.

The requirements are detailed in separate brochures available from each Faculty reception area and are stated in terms of IELTS (International English Language Testing System, TOEFL (Test of English as a Foreign Language), NZ Sixth Form Certificate and NZ University Bursary. Equivalent overseas English qualifications may also be recognised

IELTS is always the preferred option as it gives the best indication of your likelihood of success in your chosen programme.

CPIT is a registered IELTS Testing Centre - contact 03-940-8050 for more information and to enrol for the test.
8:30am - 4:00pm Mon-Fri

If your English is not of a sufficiently high level, or you still need extra practice, you may be asked to spend more time on your English before beginning your programme of study. ESOL classes are available at CPIT for new migrants, but early application for enrolment in these is essential. Contact the ESOL centre 0800 24 24 76.

If you are not a Permanent Resident or New Zealand Citizen,and you want to study English you should direct your enquiry to International Admissions, Information & Enrolments, Rakaia Centre, telephone 03-940-8247 or email international@cpit.ac.nz.

Why do you want my IRD number?

If you have had or are applying for a student loan and wish to apply for interest rebates on that loan, you should include your IRD number to assist with the process.

Security

How secure is the site?

We provide protection to our online users by taking several security measures to create a safe and reliable experience

Student Declaration

Student Declaration

I understand that the making of a false declaration is an offence under the Crimes Act 1961.

I agree to abide by the Statutes, Regulations, Rules, Codes and Policies of the Christchurch Polytechnic Institute of Technology.

I undertake to protect my PIN and password from improper use; in particular, I declare that I will not disclose my PIN and password to any third party.

I authorise the Christchurch Polytechnic Institute of Technology to seek personal information relevant to Student Allowances, and Student Loans from other agencies and to disclose such information to other agencies.

I acknowledge that my enrolment is not complete until I have provided all relevant personal information, established my identity, and paid all the relevant fees and charges in accordance with the Institute's Terms and Conditions of Enrolment.

I acknowledge that I am not entitled to attend any class until my enrolment is complete. I accept that attendance at any class will make me liable for all fees and charges.

I hereby declare that the information I have given on this form is true and correct; no information which could have a material bearing on any enrolment has been withheld.

All personal details from the Registration pages and credit card Payment page made within Jasper Online are secure, however any personal email communication data sent over the internet unencrypted and therefore is unsecured.

Students' Association

What is the CPSA?

The Christchurch Polytechnic Students' Association is run by students, to provide help and assistance, for students in every area that is possible.

How much is the Student Association membership fee?

The Student Association fee is $149.10 per Equivalent Full Time Student (EFTS). If you are a part time student then you will only be charged a pro rata association fee depending upon the length of your course.

The Student Association fee will be collected by Christchurch Polytechnic Institute of Technology when you enrol, and forwarded to CPSA.

Do I have to pay it?

How can I apply to get my fee waived?

Student Services (CPIT) Levy

The levy is charged on a capped per EFT basis and is mandatory.

CPIT offers a range of services and facilities designed to support students through their study. These include learning services, parking, health and welfare services, graduation and other student related services.

The CPIT Student Services levy makes a small contribution to the costs of the support services.

Summer School, Weekend College, fully on-line courses and courses which CPIT have a commercial agreement or contract (eg STAR, ITO) have exemption.

Technical Problems

I'm having trouble using Jasper Online, can you help?

If you are having problems contact us on 0800 24 24 76, e-mail info@cpit.ac.nz or call in at Enrolments, Rakaia Centre, Madras Street.

Timetable Information

Where do I find the Timetables?

From CPIT Web Site into Campus Life Web Site, under Student Services - Timetable opens Timetable Viewer.

What is the best way to view the Timetable within Timetable Viewer?

Select View you are interested in,
In Resources panel select name,
Display Results as either a horizontal, vertical or report summary view,
In Options panel select week/s interested in,
Click View Timetable.

What is a Student Set?

A student set is a group of course, tutorial, lab combinations for a group of students sharing the same programme.

If you are in a full-time programme Your Faculty can tell you if you are in a particular student set and you can then see your personalised weekly timetable for your group.

Examples of Programmes that are likely to have student sets; Nursing, Computing, Food and Hospitality, Business, Hairdressing, Engineering, Recreation.

Transfers, withdrawals and refunds

How much will I be refunded?

This will depend on when your withdrawal advice was received, and the reason for the withdrawal.

If your course is cancelled you will receive a full refund. For further information about our refunds policy, view our Terms and Conditions.

The formula for calculating a refund is as follows:

Refund Policy

Tuition Fee

Registration Fee

Homestay Placement Fee

Withdrawing 14 calendar days or more prior to commencement of the pogramme start date

20% of tuition fee plus NZ$500 administration fee will be deducted

No refund

Full refund

Withdrawing less than 14 calendar days prior to commencement of the pogramme start date

20% of tuition fee plus NZ$500 administration fee will be deducted

No refund

No refund

Withdrawing within the first seven calendar days of study

20% of tuition fee plus NZ$500 administration fee will be deducted

No refund

No refund

Withdrawing after seven calendar days of study

No refund

No refund

No refund

How do I withdraw from a course at CPIT?

If you wish to withdraw from a course, you can do this a number of different ways:

If you are withdrawing from all your courses we suggest you should discuss your withdrawal with your programme leader or tutor.

International Student Refund Policy

Path/Course of Study is defined as the total length of the programme the student has chosen to study; as detailed in their Offer of Place and accepted by enrolling.

International students are admitted and enrolled into a Path of Study.
Refunds for International students use the students Path of Study for the basis of the refund calculation.

It is possible for CPIT to hold funds against your name for a maximum of 2 years ready for your next enrolment.

How do you work out my withdrawal date?

Your withdrawal date is the date on which we receive written advice of your withdrawal not the last day on which you attend.

What is the last withdrawal date (LWD)?

The last withdrawal date is the last date that you can withdraw or change your enrolment from a course and still receive a partial refund. It is usually 10% of your course length, although this can vary and you should check to ensure you are aware of the LWDs for all your courses.

The last withdrawal date is shown on all statements of fees and receipts.

After this date refunds are only considered in exceptional circumstances (outside the student's control).

For further details contact withdraw@cpit.ac.nz or 03 940 8146.

Why am I not entitled to a refund for some courses?

If you have withdrawn from a course after the last withdrawal date, you will not be entitled to a refund for that course (see LWD above for more details).

What happens to my student loan or allowance?

If you transfer or withdraw from courses and you are in receipt of a student loan or allowance please contact StudyLink on 0800 88 99 00. CPIT may inform StudyLink of any changes to your enrolment.

StudyLink may not inform CPIT if you inform them of any changes. It is your responsibility to ensure the Institute is officially notified of all changes to your enrolment.

Who should tell you I've withdrawn?

It is your responsibility to inform CPIT in writing that you have withdrawn from your course. Your tutor will not withdraw you if you stop attending.

How will I be refunded and how long will it take?

Refunds will always be paid to the original payee. Refunds to Student Loans and Training Incentive Allowances are paid direct to WINZ. Refunds can take up to six weeks to be processed, however we endeavour to get cheques issued as soon as possible after the withdrawal is received.

How do you work out my withdrawal date?

Your withdrawal date is the date on which we receive written advice of your withdrawal not the last day on which you attend.

What will happen to my academic record if I withdraw?

If someone withdraws before the last withdrawal date there is nothing recorded against their record. If they withdraw after the LWD and before 80% of the course has been completed then there is a withdrawn grade entered for that paper. After 80% has been completed they will receive a fail or incomplete grade.

What happens to my exam fees?

Fees for NZQA external examinations are sent to NZQA by the Central Academic Records Office in May for mid-year exams and in August for end of year exams. If you pay your exam fees on enrolment, then withdraw from the course before these dates, the Central Academic Records Office can arrange a full refund. If your fees have already been sent to NZQA their refund policy will apply and you will need to contact NZQA for further information

NZQA assessment fees for courses assessed internally may be refunded after the end of the course if you have formally withdrawn from it. Ask about this at the Central Academic Records Office in the Rakaia Centre.

Refund of Unit Standard Fees

You may receive a refund of registration or credit fees paid for Unit Standards after withdrawing from a course. Ask about this at the Central Academic Records Office, Rakaia Centre.

Remember: you must either:

for any course changes to be actioned.

Changes to enrolment will be made on the following basis:

Transfer: The formal process of amending an existing enrolment (eg shifting from one course/occurrence/programme to another). This may involve an adjustment to the fees or charges and may require payment of additional fees or charges by the student or result in a refund by CPIT, if the revised programme of study incurs less fees than originally paid.

Concurrent transfer: A transfer is deemed to be between concurrent renrolments where the start date of the new enrolment (transferring into) comes on or before the LWD od the old enrolment (transferring from)

Withdrawal: The formal process, initiated by a student for his own personal reasons, of terminating a current enrolment in one or more courses or an entire programme. There are four related processes initiated by CPIT: